COVID-19 Information and Preventive Measures

Important updates will be posted on the university's official websites (English, Japanese) and social media pages (FB, Twitter, Linkedin, Instagram), so everyone is encouraged to click follow or check back regularly.

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To accurately reflect the changing situation in Sendai, and to ensure that students get the best education while keeping safe, the university will occasionally make changes to the measures listed in its emergency action plan (BCP).

BCP (emergency action plan)

The BCP is at Level 1 from May 23, 2022

Alert areas:

Situation in Miyagi Prefecture and Sendai City.

Safety Measures:


Infection Prevention Handbook ( English / Chinese / Other )
E-learning video / Test
Notice of the COVID-19 Vaccination by Sendai City

What to do if you feel unwell

20201211_archive_whenfeelunwell.jpg20201120_image_archive_notwell_pic6.jpgIf you feel unwell, stay at home.
Please use the checklist to help monitor your health condition.


(1) If you feel unwell and notice symptoms (feel lethargic, light flu-like symptoms such as a fever or cough) for more than four days, please inform your department and contact the Miyagi / Sendai Call Center* at 022-398-9211. (24 hours)

Multilingual support by three-way calling is available for foreign nationals.
English, Chinese, Korean, Spanish, Portuguese: 24 hours
Thai, Nepali, Vietnamese, Russian, Tagalog, Indonesian, Hindi: Weekdays from 8: 30a.m. to 6p.m.


(2) If the Call Center suspects that you have been infected, you will be examined by an appropriate clinic or hospital. Bring the checklist with you.


(3) The clinic or hospital may administer a PCR (polymerase chain reaction) test or something similar, to determine if you have COVID-19.


(4) If the test result is positive, you will be hospitalized for treatment. Even if the test is negative, you are strongly advised to stay home for eight days as a precaution.


(5) After treatment, you are considered to be in recovery if your condition improves and if you have no fever or other symptoms for at least 72 hours.

Here's a printable chart.

At every stage above, please keep your department informed and updated.
Send a report describing your condition and what you've been instructed to do, using the methods below.

Send your report to your department at stage (1) to (5).
*Email address and body will appear automatically when you click on the appropriate link on PDF.

emailicon_202004.jpgStudents: send via Google Form or Email
Staff: send via Google Form or Email

If you have been in close contact with an infected person

Stay home (isolate if possible) and monitor your condition for 7 days. Also contact your department.
Here is a useful checklist of symptoms pdf and flow chart .

If you develop symptoms, please follow the procedure above and contact the Miyagi / Sendai Call Center at 022-398-9211.
Multilingual support by three-way calling is available for foreign nationals.
English, Chinese, Korean, Spanish, Portuguese: 24 hours
Thai, Nepali, Vietnamese, Russian, Tagalog, Indonesian, Hindi: Weekdays from 8: 30a.m. to 6p.m.

*"Close contact" refers to being in the same room or building for more than 15 minutes and/or sharing equipment (PCs, tables, sofas, refrigerator etc.) with someone who would develop symptoms a few days later.

in Japanese

Coronavirus Vaccination Rollout

Archive information from June 2021 - September 2021(PDF)

News in Japanese

Latest News

Click here to see more news related to COVID-19

Positive COVID-19 cases at Tohoku University
*Please respect the privacy of the people affected.

COVID-19 Research News

Click here to see more research related to COVID-19
Online Seminar Series: "Create the New Normal"

For Students and Staff:

For international students awaiting entry to Japan

- Feb 16, 2022: Message to international students awaiting entry to Japan (pdf)
- Jan 17, 2022: Message to international students awaiting entry to Japan (pdf)

For new international students

- Orientation for incoming students
- Welcome Week (Apr 4 - 15)
- Student organisations
- Support Groups for International Students


Part-time jobs

Students are allowed to do part-time work, as long as the nature of the job and the working conditions are safe, and they take all possible precaution against COVID-19 infection.

The university continues to strongly discourage students from engaging in work that involve the 3Cs, frequent and close contact with others, or being in a poorly ventilated space.

Extracurricular Activities - Phase 4

Club and extracurricular activities will be at Phase 4, which means all indoor and outdoor facilities can be used by registered student groups under the established safety guidelines. But note that if you wish to participate in competitions, or events outside Miyagi prefecture, you will still need to submit an activity plan in advance.

News in Japanese

Financial Support

Check financial support and support system available for you.
- List of Programs Available to International Students by MEXT

Financial Support
Financial Support Section, Student Support Division
Tohoku University Education and Student Support Department

Student Peer Support System - News 3/30
Tohoku University Education and Student Support Division

Going Online


If you cannot buy your PC, consult with section below:
Tohoku University Education and Student Support Division

Office365 guidelines (PDF)
Online classes:

- Guidelines ( Students / Staff )
- ISTU, Google MeetGoogle Classroom, Teams, Webex, Zoom

Study Room
Virtual backgrounds for online classes (Conditions of Use)


- On-campus classes: Guidelines

Mental Health Care / Help Desk / Call Center

Student Health Care Center

Please make a reservation by telephone ( 022-795-7833) or by e-mail: 

International Student Help Desk -online

To access the service, please log in to Google Classroom via your DC mail account with the following class code.
Class code: wfm3mxf

Mental Health Hotline Related to COVID-19 (Heart Line)

Phone: 022-265-2229
Weekdays: 10am-12pm, 1pm-4pm

Ministry of Health, Labor and Welfare Call Center

0120-565653 (free)
Open hours: 9am-9pm

Help Desk, Foreign Residents Support Center (FRESC)

Phone: 0120-76-2029 (free) *Multilingual
Weekdays: 9am-5pm

AMDA International Medical Information Center

Phone: 03-6233-9266
Weekdays: 10am-4pm, Facebook

Chatbot "MHLW COVID-19 Info" via LINE

by the Ministry of Health, Labor and Welfare

COVID-19 vaccination Call Center

Sendai City: 0120-39-5670
Everyday: 8:30 am - 7 pm
English, Chinese, Korean, Nepali, Vietnamese

Extra Information in English:

e-Newsletter for International Students
Subscribe to e-Newsletter for International Students to updated on the latest information

The World Health Organisation has an excellent website with useful information about the coronavirus and what to do to stay safe.

NHK World News

The Ministry of Health, Laboour, and Welfare

COVID-19 Contact Confirming Application (COCOA)
Google Play / App Store

The Ministry of Justice

The Japanese National Tourism Association (Facebook)

Japan Visitor Hotline: 050-3816-2787
24 hour assistance in English, Chinese and Korean

Line bot:
Add "Tohoku University COVID-19 news"to Friend to get the latest news.

Japanese Society of Public Health
- Information regarding COVID-19 for foreign residents in Japan

COVID-19 vaccination Call Center
Sendai City: 0120-39-5670
Everyday: 8:30 am - 7 pm
English, Chinese, Korean, Nepali, Vietnamese


For detailed information, please contact Embassies or Consulates of those countries/regions in Japan.

Ministry of Foreign Affairs of Japan (MOFA)
Phased Measures for Resuming Cross-Border Travel (November 9, 2021)

Foreign Residents Support Center (FRESC)
Phone: 03-5363-3013 *Multilingual
Weekdays: 9am-5pm

COVID-19 Testing Center for Overseas Travelers (TeCOT) by Ministry of Economy, Trade and Industry
Online reservation for PCR test for travelers

For travelling students:

Due to the COVID-19 pandemic, new and returning international students are reminded to be aware of the latest immigration requirements for entry into Japan. Please check this site by our International Support Office for updates.

Students are also encouraged to check with their home embassies when making travel plans.

Students and Staff who are planning to Travel

Following a review of COVID-19 prevention measures, Japan is easing restrictions to international travel. Tohoku University employees and students who are considering overseas trips, should refer to the Ministry of Foreign Affairs website for the latest guidelines, and consult with their departments before making plans.

Website of Japan's Ministry of Foreign Affairs:

・Border enforcement measures to prevent the spread of novel coronavirus (COVID-19)
・Valid Format of "Certificate of Negative Test Result"


Tohoku University International PR Section
Tel: +81-22-217-4816
Fax: +81-22-217-4818

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