COVID-19 Information and Preventive Measures

Important updates will be posted on the university's official websites (English, Japanese) and social media pages (FB, Twitter, Linkedin), so everyone is encouraged to click follow or check back regularly.

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To accurately reflect the changing situation in Sendai, and to ensure that students get the best education while keeping safe, the university will occasionally make changes to the measures listed in its emergency action plan (BCP).

BCP (emergency action plan)

The BCP is currently at Level 1. Adjustments were made on September 25 to allow for more in-person classes.
This means:

Alert area:

Recreational and unnecessary travel is strongly discouraged, especially during crowded peak periods.

For students:

- Courses in the second semester, especially General Education subjects, will have a better balance of on-campus and online classes. Research activities can be carried out normally under each department's supervision. Safety measures must be strictly followed.


- Students must wear a mask at all times while on campus, and take their temperature at least once a day.

- Students must scan the QR code posted in each lecture room and sign in and out, so that their movements are recorded for tracing purposes.

- Alcohol solution will be available at the entrance of each room for students to disinfect their hands before entering. Equipment that is shared, must also be disinfected before and after use.

- The windows of all lecture rooms must be opened during breaks to increase ventilation. (Students are asked to help open/close them). Windows may also be opened during class.

- Away from class, students must continue to practice social distancing. Hanging out in large groups and having conversations in poorly ventilated areas, is strictly prohibited.

- The cafeteria will limit the number of people allowed to eat inside, but lecture rooms will be kept open during lunchtime for students to eat there while social distancing.

- Resumption of extracurricular activities is now at Phase 4. Individuals and small groups can practice at selected facilities. Please follow the guidelines.

- Some university-organised events can be held if conditions are deemed safe.

- Social gatherings and part-time jobs are still partially restricted. Please pay attention to social distancing rules and avoid the 3Cs - closed spaces, crowded spaces and close-contact settings.

For faculty and staff:

- Please keep in-person meetings short and avoid having many people in the room. Where possible, please have meetings online.

- Administrative services will be almost back to normal, but staff should continue to observe preventive measures to avoid infection.

- Staff travelling on essential business should check for infection cases and take appropriate safety measures. High alert areas should be avoided. Please refer to further guidelines here. (pdf)


Infection Prevention Handbook ( English/ Chinese /Other )

E-learning video / Test


What to do if you feel unwell

20201120_image_archive_notwell_pic6.jpgIf you feel unwell, stay at home. Please use the checklist to help monitor your health condition.


(1) If you feel unwell and notice symptoms (feel lethargic, light flu-like symptoms such as a fever or cough) for more than four days, please inform your department and contact the Miyagi / Sendai Call Center* at 022-211-3883 / 022-211-2882. (24 hours)

Multilingual support by three-way calling is available for foreign nationals.
English, Chinese, Korean, Spanish, Portuguese: 24 hours
Thai, Nepali, Vietnamese, Russian, Tagalog, Indonesian, Hindi: Weekdays from 8: 30a.m. to 6p.m.


(2) If the Call Center suspects that you have been infected, you will be examined by an appropriate clinic or hospital. Bring the checklist with you.


(3) The clinic or hospital may administer a PCR (polymerase chain reaction) test or something similar, to determine if you have COVID-19.


(4) If the test result is positive, you will be hospitalized for treatment. Even if the test is negative, you are strongly advised to stay home for two weeks as a precaution.


(5) After treatment, you are considered to be in recovery if your condition improves and if you have no fever or other symptoms for at least 72 hours.

Here's a printable chart:

At every stage above, please keep your department informed and updated.
Send a report describing your condition and what you've been instructed to do, using the methods below.

Send your report to your department at stage (1) to (5).
*Email address and body will appear automatically when you click on the appropriate link on PDF.

emailicon_202004.jpgStudents: send via Google Form or Email
Staff: send via Google Form or Email

If you suspect you have been in close contact with an infected person

Stay home (isolate if possible) and monitor your condition for 14 days. Also contact your department.
Here is a useful checklist of symptoms: pdf

If you develop symptoms, please follow the procedure above and contact the Miyagi / Sendai Call Center at 022-211-3883 / 022-211-2882.

Multilingual support by three-way calling is available for foreign nationals.
English, Chinese, Korean, Spanish, Portuguese: 24 hours
Thai, Nepali, Vietnamese, Russian, Tagalog, Indonesian, Hindi: Weekdays from 8: 30a.m. to 6p.m.

"Close contact" refers to being in the same room or building for more than 15 minutes and/or sharing equipment (PCs, tables, sofas, refrigerator etc.) with someone who would develop symptoms a few days later.

Latest News

Click here to see more news related to COVID-19

COVID-19 Research News

Click here to see more news related to COVID-19

Online Seminar Series: "Create the New Normal"

For Students and Staff:


Part-time jobs
Extracurricular Activities: Step 4

Kawauchi GroundMultipurpose CourtKatahira Gymnasium
Kawauchi Baseball Field Kawauchi Tennis Court Kawauchi Hall
Hyojogawara Athletic Field Main Court and Sub Aren Extracurricular Facilities B


Online classes: ISTU, Google Meet, Google Classroom, Teams, Webex, Zoom
Online event
Study Room
Virtual backgrounds for online classes (Conditions of Use)
Student Learning Adviser

in Japanese


・On-campus classes: PDF

in Japanese

Mental Health Care / Help Desk

Student Health Care Center
Please make a reservation by telephone (022-795-7833) or by e-mail. 

Mental Health Hotline Related to COVID-19 (Heart Line)
Phone: 022-265-2229
Weekdays: 10am-12pm,

Ministry of Health, Labor and Welfare Call Center
Phone: 0120-565653 (free)

Help Desk, Foreign Residents Support Center (FRESC)
Phone: 0120-76-2029 (free) *Multilingual
Weekdays: 9am-5pm

AMDA International Medical Information Center
Phone: 03-6233-9266
eekdays: 10am-4pm, Facebook

Chatbot "MHLW COVID-19 Info" inside LINE by the Ministry of Health, Labor and Welfare


Applying for the "Certificate of Eligibility (COE)"

Handling of foreign nationals who have difficulty returning to their home country or other country by Immigration Services Agency of Japan (October 19, 2020)

Handling of foreign nationals planning to enter Japan by Immigration Services Agency of Japan (September 18, 2020)

Re-entry of foreign nationals with the status of residence by the Ministry of Foreign Affairs of Japan (November 4, 2020)

Foreign Residents Support Center (FRESC)
Phone: 03-5363-3013 *Multilingual
Weekdays: 9am-5pm

University events and facilities that are affected

With the safety of the community in mind, Tohoku University will be temporarily stopping some services and closing the following facilities.
Students, staff and members of the public are urged to check back frequently for updates.

  • Tohoku University Museums
    Tohoku University Archives
    The Tohoku University Museumn
    The Tohoku University Botanical Gardens
    Partially Open
  • Co-op Restaurants
    Co-op is partially re-opening some restaurants on-campus.
    *Please wear masks and adhere to social distancing.
    *Details: PDF
  • Kawauchi Circle and Club Building
    Now: Step4
    Some buildings are re-opening.
  • The university campus bus service
    The university campus bus service suspend operations until further notice.
    This affects all routes.

Click here to see updates

Extra Information in English:

The World Health Organisation has an excellent website with useful information about the coronavirus and what to do to stay safe.

NHK World News

The Ministry of Health, Laboour, and Welfare
To learn more about the situation in Japan, go to the Ministry of Health, Labour and Welfare's English website.

Application: COVID-19 Contact Confirming Application (COCOA)
Google PlayApp Store 

The Ministry of Justice
- Extension of the period for acceptance of applications and extension of the application examination results
- Regarding the period of validity of the Certificate of Eligibility

The Ministry of Foreign Affairs of Japan
- "Phased Measures for Resuming Cross-Border Travel" (10/13)
- "Procedures to be followed and Forms to be submitted for Entry into/Return to Japan)" (9/30)

The Japanese National Tourism Association (Facebook)

JNTO operates the Japan Visitor Hotline which offers foreign tourists 24 hour assistance in English, Chinese and Korean: 050-3816-2787.

Line bot

Japanese Society of Public Health (Information regarding COVID-19 for foreign residents in Japan)


Tohoku University International PR Section
Tel: +81-22-217-4816
Fax: +81-22-217-4818

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