COVID-19 Information and Preventive Measures

Important updates will be posted on the university's official websites (English, Japanese) and social media pages (FB, Twitter, Linkedin), so everyone is encouraged to click follow or check back regularly.

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To accurately reflect the changing situation in Sendai, and to ensure that students get the best education while keeping safe, the university will occasionally make changes to the measures listed in its emergency action plan (BCP).

BCP (emergency action plan)

The BCP is at Level 2

Alert area:

Priority Preventtative Measures: Miyagi

Situation in Miyagi Prefecture and Sendai City.

Safety Measures:


Infection Prevention Handbook ( English/ Chinese Other )
E-learning video / Test
Notice of the COVID-19 Vaccination by Sendai City

What to do if you feel unwell

20201211_archive_whenfeelunwell.jpg20201120_image_archive_notwell_pic6.jpgIf you feel unwell, stay at home.
Please use the checklist to help monitor your health condition.


(1) If you feel unwell and notice symptoms (feel lethargic, light flu-like symptoms such as a fever or cough) for more than four days, please inform your department and contact the Miyagi / Sendai Call Center* at 022-398-9211. (24 hours)

Multilingual support by three-way calling is available for foreign nationals.
English, Chinese, Korean, Spanish, Portuguese: 24 hours
Thai, Nepali, Vietnamese, Russian, Tagalog, Indonesian, Hindi: Weekdays from 8: 30a.m. to 6p.m.


(2) If the Call Center suspects that you have been infected, you will be examined by an appropriate clinic or hospital. Bring the checklist with you.


(3) The clinic or hospital may administer a PCR (polymerase chain reaction) test or something similar, to determine if you have COVID-19.


(4) If the test result is positive, you will be hospitalized for treatment. Even if the test is negative, you are strongly advised to stay home for eight days as a precaution.


(5) After treatment, you are considered to be in recovery if your condition improves and if you have no fever or other symptoms for at least 72 hours.

Here's a printable chart.

At every stage above, please keep your department informed and updated.
Send a report describing your condition and what you've been instructed to do, using the methods below.

Send your report to your department at stage (1) to (5).
*Email address and body will appear automatically when you click on the appropriate link on PDF.

emailicon_202004.jpgStudents: send via Google Form or Email
Staff: send via Google Form or Email

If you suspect you have been in close contact with an infected person

Stay home (isolate if possible) and monitor your condition for 14 days. Also contact your department.
Here is a useful checklist of symptoms pdf and flow chart .

If you develop symptoms, please follow the procedure above and contact the Miyagi / Sendai Call Center at 022-398-9211.
Multilingual support by three-way calling is available for foreign nationals.
English, Chinese, Korean, Spanish, Portuguese: 24 hours
Thai, Nepali, Vietnamese, Russian, Tagalog, Indonesian, Hindi: Weekdays from 8: 30a.m. to 6p.m.

*"Close contact" refers to being in the same room or building for more than 15 minutes and/or sharing equipment (PCs, tables, sofas, refrigerator etc.) with someone who would develop symptoms a few days later.

in Japanese

Coronavirus Vaccination Rollout

The first batch of Tohoku University students have received their coronavirus vaccination, as a university-wide rollout began on June 21.

If you have the vaccine coupon, please write your affiliation (department name, etc.) in the upper right corner on the back. Make sure you submit vaccination coupon to Tohoku University Vaccination Center at reception. See here for more information.

News in Japanese / English

Japan has suspended the use of 1.63 million doses of Moderna's COVID-19 vaccine, after the Ministry of Health, Labor and Welfare received reports of contaminants in some vials.

The Vaccination Center in downtown Sendai jointly run by Tohoku University and the local government, has confirmed that while it did receive vaccine doses from the lot, none of it has been used.

The center remains open and safe, and all local residents with appointments will be able to get their vaccinations as planned.

This reassurance comes as the national government puts Miyagi in a full state of emergency until September 12, due to rising numbers of COVID-19 infections.

News in Japanese

Vaccination coupons (Updated September 21) New!
All vaccination coupons must be returned to the government. So:
- If you have received your vaccination coupons, please submit them to the office of your department as soon as possible.
- If you have received your coupons and have an upcoming appointment to be vaccinated, please bring your coupons to the vaccination center and submit them there.
- If you have not received your coupons, please check that your official registered address is where you are currently living. If it's not, please have someone at the registered address forward your coupons to you when they arrive. You should then submit the coupons to the office of your department as soon as possible.

In all cases, please make sure to write Tohoku University and the name of your department at the top right corner on the back side of the coupons.

News in Japanese

Vaccination Reminder, September 24
Here is another reminder that the university-based vaccination programme will end on September 30. Students, faculty and staff who have only had one shot, should make sure
that they are scheduled to have their second shot before the end of the month.

Anyone with extenuating circumstances (such as illness or injury) who needs to reschedule their second shot, should contact the Tohoku University Vaccination Center Management Office (JTB Support Counter) or the university's inquiry desk (Students / Faculty and Staff) as soon as possible.

The university will extend the vaccination programme until October 9 for those with valid and approved reasons. No more appointments will be accepted after that date.

News in Japanese

Latest News

Click here to see more news related to COVID-19

Positive COVID-19 cases at Tohoku University:

9/15 9/10 8/31 8/27 8/25 8/24 8/19 8/4 7/16 7/2 6/29 6/8 5/26 5/18 5/12 5/7 4/17 4/9 4/6 4/5 3/31 3/29 3/25 3/22 3/22 3/19 3/16 3/15 3/12 3/3 2/1 1/28 1/18 1/15 1/13 1/12 1/8 1/7 1/4 12/28 12/24 12/23 12/22 11/12 11/9 9/7 4/9 4/6
* Please respect the privacy of the people affected.

COVID-19 Research News

Click here to see more researches related to COVID-19
Online Seminar Series: "Create the New Normal"

For Students and Staff:

For new international students

- Orientation videos for incoming international students
- Support Groups for International Student


Part-time jobs

Students are strongly discouraged from engaging in work that involves frequent and close contact with others, or being in a poorly ventilated space.
Such as:
- working at restaurants and bars (including the kitchens)
- being an instructor at a cram school or a home tutor (unless it is done online)
If students wish to engage in essential jobs - such as working at drugstores, supermarkets and convenience stores - they must make sure that they take all possible precaution against COVID-19 infection.

Extracurricular Activities

Student Clubs and Extra-curricular Activities - Update August 27, 2021
The Japanese government has declared a full state of emergency for Miyagi from August 27, to stem the rising number of COVID-19 infections in the prefecture.
On campus, the Student Support Division has announced that there will be stricter measures with regards to club and extracurricular activities. In general, please follow the Phase 3 guidelines, but with attention to the following:
(1) Group activities must not involve more than five people. If possible, please hold your activities online.
(2) Students may use campus facilities under Phase 3 if all infection prevention measures are followed, but the use of changing rooms remain prohibited.
(3) Students should only use facilities on Tohoku University's campuses. Joint activities with other institutions or competitions / tournaments should be cancelled or postponed.
(4) Recruitment or orientation activities should be held online or in small groups of no more than five people.

Financial Support

Check financial support and support system available for you.
- List of Programs Available to International Students by MEXT

Financial Support
Financial Support Section, Student Support Division
Tohoku University Education and Student Support Department

Student Peer Support System - News 3/30
Tohoku University Education and Student Support Division

Going Online


If you cannot buy your PC, consult with section below:
Tohoku University Education and Student Support Division

Office365 guideline (PDF)
Online classes:

- Guideline ( Students / Staff )
- ISTU, Google MeetGoogle Classroom, Teams, Webex, Zoom

Study Room
Virtual backgrounds for online classes (Conditions of Use)


- On-campus classes: Guideline

Mental Health Care / Help Desk / Call Center

Student Health Care Center

Please make a reservation by telephone ( 022-795-7833) or by e-mail: 

International Student Help Desk -online

To access the service, please log in to Google Classroom via your DC mail account with the following class code.
Class code: wfm3mxf

Mental Health Hotline Related to COVID-19 (Heart Line)

Phone: 022-265-2229
Weekdays: 10am-12pm, 1pm-4pm

Ministry of Health, Labor and Welfare Call Center

0120-565653 (free)
Open hours: 9am-9pm

Help Desk, Foreign Residents Support Center (FRESC)

Phone: 0120-76-2029 (free) *Multilingual
Weekdays: 9am-5pm

AMDA International Medical Information Center

Phone: 03-6233-9266
Weekdays: 10am-4pm, Facebook

Chatbot "MHLW COVID-19 Info" via LINE

by the Ministry of Health, Labor and Welfare

COVID-19 vaccination Call Center

Sendai City: 0570-05-5670
Everyday: 8:30 am - 7 pm
English, Chinese, Korean, Nepali, Vietnamese

University events and facilities that are affected

With the safety of the community in mind, Tohoku University will be temporarily stopping some services and closing the following facilities.

Click here to see updates

Extra Information in English:

e-Newsletter for International Students
Subscribe to e-Newsletter for International Students to updated on the latest information

The World Health Organisation has an excellent website with useful information about the coronavirus and what to do to stay safe.

NHK World News

The Ministry of Health, Laboour, and Welfare

COVID-19 Contact Confirming Application (COCOA)
Google Play / App Store

The Ministry of Justice

The Japanese National Tourism Association (Facebook)

Japan Visitor Hotline: 050-3816-2787
24 hour assistance in English, Chinese and Korean

Line bot:
Add "Tohoku University COVID-19 news"to Friend to get the latest news.

Japanese Society of Public Health
- Information regarding COVID-19 for foreign residents in Japan

COVID-19 vaccination Call Center
Sendai City: 0570-05-5670
Everyday: 8:30 am - 7 pm
English, Chinese, Korean, Nepali, Vietnamese


The procedure of entry into Japan from all countries / regions has been amended (Updated on April 6, 2021).
For detailed information, please contact Embassies or Consulates of those countries/regions in Japan.

Foreign Residents Support Center (FRESC)
Phone: 03-5363-3013 *Multilingual
Weekdays: 9am-5pm

COVID-19 Testing Center for Overseas Travelers (TeCOT) by Ministry of Economy, Trade and Industry
Online reservation for PCR test for travelers

For travelling students:

Due to the COVID-19 pandemic, new and returning international students are reminded to be aware of the latest immigration requirements for entry into Japan. Please check this site by our International Support Office for updates.

Students are also encouraged to check with their home embassies when making travel plans.

International Students and Staff who have to Travel for an Emergency

Japan has recently tightened its border controls to limit the spread of mutant strains of the coronavirus. International students, faculty and staff who need to return home urgently, should refer to the Ministry of Foreign Affairs website and their home embassy for re-entry protocols. Students and researchers are also reminded that they need to get approval from the university (through their department) before travelling. Details and useful links here.

Website of Japan's Ministry of Foreign Affairs:

・Border enforcement measures to prevent the spread of novel coronavirus (COVID-19)
・Valid Format of "Certificate of Negative Test Result"


Tohoku University International PR Section
Tel: +81-22-217-4816
Fax: +81-22-217-4818

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